DPPP Printing & Design Services

design, print and advertising

 
1- INTRODUCTION

These terms and conditions (‘the terms’) govern every contract made between DPPP Pty Ltd for the supply of goods and services by DPPP Pty Ltd to any person, firm or company (‘the client”). DPPP Design Print > Prepress Pty Ltd is trading as DPPP Pty Ltd.

The terms prevail over any written Terms and conditions of the client. Any variation to the Terms must be agreed in writing by a Director or appointed representative of DPPP Pty Ltd. All contracts between DPPP Pty Ltd and the Client will be governed by Australian law and the parties agree to submit to the jurisdiction of the Australian Courts.

2- PRICE, PAYMENT & CREDIT

The client will pay to DPPP Pty Ltd the price set out in DPPP current prics, which DPPP can change at any time, plus GST if applicable.
DPPP Pty Ltd reserves the right to charge a percentage of any job value, prior to job commencement.
The Client will pay DPPP Pty Ltd their invoices within the delay mentioned on the invoice, from the date of the invoice.
DPPP Pty Ltd reserves the right to charge the Client interest on overdue invoices at a rate up to 4.5% per annum above the base rate of the Reserve Bank from the due date of the invoice to the date of payment.
DPPP Pty Ltd may at any time alter or suspend credit terms, refuse any delivery or cancel unfilled orders when in it’s opinion the financial condition of the client or the status of the client’s account requires it.
The Client will pay to DPPP any expenses incurred by DPPP Pty Ltd in connection with the recovery of outstanding invoices (including legal cost on an indemnity basis).

3- ORDERS

Orders must be given in writing and signed by a person authorised to do so by the client.
If, not withstanding previous clause, DPPP Pty Ltd accepts a verbal order from the Client then DPPP will not be responsible for any mistakes (made by either party) arising from the verbal order.
Unless DPPP is given prior written notice by the client, the person placing or signing the order on behalf of the client will be deemed to be authorised to do so.
DPPP Pty Ltd reserves the right to refuse to accept any order.

4- QUOTATIONS

All quotations given by DPPP Pty Ltd will be valid for 30 days only from the date of the quotation, unless state otherwise. Verbal quotations are not valid.
If the Client’s order differs from the specification on which the quotation was based, then DPPP reserves the right to vary the quotation (including the price).
Service times which are quoted are target times only and DPPP reserves the right to vary services times and accepts no liability for failure to comply with quoted service times.

5- DELIVERIES & CONDITIONS

The Client may be asked to sign for delivered goods and DPPP Pty Ltd will not be held responsible for any losses arising from the delivery.
Whilst DPPP Pty Ltd will make every effort to collect and deliver as quickly as possible, it will not be held responsible for any losses arising from delays in delivery or collection.
DPPP Pty Ltd accepts no responsibility for goods/items delayed, lost or damaged from any reception of goods or documents outside of business hours, or during shipment.
We can either delivery with overnight courier which are a fix price across Sydney, or same day direct courier standard (4 hours), VIP (2 hours) or Red VIP (1 hour). Prices will vary on the service, the distance between pick-up and delivery and weight of goods.
Freight is charged at cost + 10% and service will depend on the courier company to be used.
For Interstate courier, add $15 + GST administration fee and for International courier, add $20 administration fee.

6- IMPOSITIONS / LAYOUTS

DPPP Pty Ltd will not be responsible in any way for the imposition of a job other than to replace the films if it has been found that DPPP was at fault, fault being that DPPP did not follow the imposition/layout supplied in hard copy by the Client. If there is no supplied imposition from the Client or a verbal imposition is given, DPPP has no liability whatsoever.

7- BACKUP & RETRIEVALS

All material used by DPPP Pty Ltd is archived for a limited period.
DPPP Pty Ltd is in no way responsible for damage, loss, fire or theft of this material. The material is held as a service to the client and is not available to any other persons. DPPP Pty Ltd at it’s discretion will charge a recall fee for any material retrieved for the client. The amount is to be agreed on by DPPP Pty Ltd and the Client.
The media used the store client information remains the property of DPPP Pty Ltd. As the content of the storage media is only a duplicate of the client’s file, the content remains the property of DPPP Pty Ltd and shall not knowingly in any way be passed on to any other persons. DPPP Pty Ltd will not be liable for any loss or theft of any information or media whatsoever.
Retrieval any data such as logos, photos or any other files from DPPP backup system will incure charges based on hourly rate.

8- UNCOLLECTED GOODS

If any items or materials deposited with DPPP Pty Ltd by the client have not been collected by the Client within 3 months of completion of the work undertaken by DPPP, then DPPP may dispose of or destroy such items or materials.
If any unprocessed film(s) belonging to the Client has not been collected by the Client within 3 months of the inception of the work undertaken by DPPP, then DPPP may dispose of or destroy such film.

9- COPYRIGHT AND MORAL RIGHTS

DPPP Pty Ltd will claim no copyright in material submitted to DPPP by virtue of work undertaken by DPPP Pty Ltd on behalf of the client.
The client warrants that the Client owns or controls all rights or has obtained all copyright, moral rights, and similar permissions, consents and waivers as are now hereafter required for all copying, processing printing scanning and manipulation to be undertaken and the Client hereby irrevocably authorises DPPP Pty Ltd to do all such copying, processing or manipulation as is necessary in performing or ancillary to the services requested by the Client.
The Client further warrants that no copyright or moral rights or any other rights of a similar nature now existent or hereafter created will be infringed, by virtue of anything done by on behalf of or at the request of the Client or at DPPP premises or on equipment sold, supplied or hired by DPPP Pty Ltd to the Client, or access to which is provided by DPPP Pty Ltd to the client or to any party at the direction or request of the Client.
The Client agrees to indemnify DPPP Pty Ltd against all losses, damages, claims or expenses (including legal costs on an indemnity basis) which DPPP Pty Ltd may reasonably incur by virtue of any breach of the above warranties or in the event of any claim (whether or not proceedings are issued) by any party against DPPP Pty Ltd or its employees (whether permanent or temporary) that any copyright or moral rights or any similar rights have been infringed by DPPP Pty Ltd or its employees or that DPPP Pty Ltd have induced, encouraged, authorised or otherwise been associated with such infringement by virtue of anything done by, on behalf of or at the request of the Client.
The Client warrants that all film, artwork, photos and digital media or other files deposited with DPPP Pty Ltd does not contain any material which is defamatory, blasphemous, illegal, obscene or intrusive.

10- LIABILITY

The Client must notify DPPP Pty Ltd in writing of any claim concerning any invoice of DPPP Pty Ltd within 7 days of the date of the invoice. DPPP Pty Ltd will not be liable in respect of any claim notified after such time.
DPPP Pty Ltd liability to the client or any other party for the loss (including theft) or destruction of or damage to any film, digital media or other material belonging to the Client or any party which are deposited with DPPP Pty Ltd for processing, whether caused by the negligence of DPPP, its employees or agents or otherwise will be limited to the replacement cost of the films or CD/DVD or if printed documents, to a reprint of the document as it should have been done at the first instance.
DPPP Pty Ltd will not be liable for the cost of re-making, re-taking or re-shooting the material contained in the films, disks or other material; and it is the Client’s responsibility to insure against such loss and damage.
Material produced by DPPP Pty Ltd, and used in any contract that is undertaken by the client, is deemed to have been checked and approved by the Client. There is no liability whatsoever to DPPP other than replacement cost of the films or other material produced by DPPP Pty Ltd.
DPPP Pty Ltd will not be liable for any failure to perform any contact between DPPP Pty Ltd and the Client which is due to any circumstances beyond DPPP’ control including (but not limited to); inability to secure labour, materials, supplies or transport; or scarcity of fuel, power or components; or machine breakdown or software corruption, theft, vandalism, fire, storm, flood, war, civil disturbance, strikes, terrorism, lock-outs, or industrial action (of any form).

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